How to Choose a Carpet Cleaning Service
vacuum cleaner on multicolored carpet
Choosing a quality carpet cleaning company takes some research. The lowest price isn’t always the best option.
Choosing a quality carpet cleaning company goes beyond opening the phone book or conducting a random Internet search. Your carpeting is one of your home’s best assets, so you want to hire an experienced professional who will do the job right.
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Consider the following tips before hiring a carpet cleaning company.
Consider the carpet cleaning process
Homeowners have several options when it comes to choosing the type of carpet cleaning method. Some cleaning services use a wet cleaning method, or steam cleaning, that has a significant drying time, while others are considered “dry” treatments, which you can walk on as soon as the cleaning is finished.
Some treatments use powerful cleaning chemicals, while others rely on the power of steam, or environmentally friendly cleaning products. You want to choose a company that offers the treatment method that works best for your home and family.
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Research prospective carpet cleaning companies
It’s important to investigate all prospective companies before hiring a carpet cleaner. Talk with your friends and family, and check online reviews on sites like Angie’s List.
Once you’ve settled on a few companies in your area, ask for references so you can find out whether previous customers were satisfied with the carpet cleaner’s work.
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How to Avoid Carpet Cleaning Scams
Avoid these three most popular carpet-cleaning tricks that scam artists try to pull on innocent homeowners.
Avoid the lowest price option
Sure, you want to save money, but when it comes to carpet cleaning, the company with the lowest price may not be the best choice.
Sometimes these companies offer a low price simply to get a foot in the door. Once they come to your home, they’ll identify many other issues to upsell and get you to buy more expensive services. Make the decision based on quality and recommendations first, and consider price as a secondary option.
Ask about included services
The advertised price you see when shopping for carpet cleaning companies is typically just a base price. Extra services will cost more, and you need to know what these other costs might be.
As you call carpet companies, ask what is included in the quoted price. Will they move furniture for you? Will they clean high-traffic areas? Does it cost extra to clean stairs? These are the type of questions you should ask before making a hiring decision.
Consider the employees
When you hire carpet cleaners, you’re letting strangers into your home. Make sure to only hire a company that screens its employees and conducts criminal background checks. A quality carpet cleaning company should take responsibility for its employees and make amends if the carpet or your belongings are damaged during the cleaning process.